Maruson Technology
Cambiar A La Versión En Español

Switch to Chinese Version

Home
About Us
Products
Partners
Services
News
log in
Product Center
 

MARUSON’s Surge Protection Equipment Protection Policy

Maruson Technology warrants to the original purchaser of any Maruson Surge Protector for the life of the product, that the surge protector shall be free of
defects in design, assembly, material, or workmanship, and will repair or replace, at its option, any defective product free of charge. Original purchaser must register online or send in the Warranty Registration card in order for this warranty to be effective. Upon return for replacement of the surge protector you will be required to send a copy of the receipt to verify the original owner of the product.

Maruson Technology will repair or replace, at its option, any equipment which is damaged by a transient voltage surge/spike or lightning strike, (an
“Occurrence”), while properly connected through a Maruson Surge Protector to a properly wired AC power line with protective ground. (For models
SUG-B602, SUG-B704, SUG-B706NT, SUG-B906NT, SUG-A906VT, SUG-P908VNT, and SUG-P109HE, the telephone line, and/or network line must be properly
connected and installed, for models SUG-A906VT, SUG-P908VNT, and SUG-P109HE, the coaxial cable line must also be
properly connected and installed, as determined by Maruson at its sole discretion.)

Important: If you are using an AC surge protector only that does not have phone, network, or coaxial protection the warranty is null and void if a power
disturbance damages your equipment through the phone, network, or coaxial lines. You are only covered if the disturbance entered through the AC lines.
This Connected Equipment Warranty is a Limited Warranty, subject to the limitations and exclusions set forth herein.
Maruson Technology  will spend, to repair or replace the damaged connected equipment, at Maruson’s option, an amount equal to the fair market value of the damaged equipment or the original purchase price of the equipment, whichever is less, up to the maximum amount set forth below:

Models SUG-B602 Up to a maximum of $2,500.00
Models SUG-B704 Up to a maximum of $5,000.00
Models SUG-B706NT, and SUG-B906NT Up to a maximum of $10,000.00
Models SUG-A906VT, and SUG-P908VNT Up to a maximum of $25,000.00
Models SUG-P109HE Up to a maximum of $50,000.00

The fair market value of the equipment shall be the current value of the equipment specified in the most recent edition of the Orion Blue Book by Orion
Research Corporation, Roger Rohrs Publisher.

Maruson Technology reserves the right to review the damaged Maruson Surge Protector, the damaged equipment, and the site where the damage occurred. All costs of shipping the Maruon Surge Protector and the damaged equipment to Maruson Technology for inspection shall be borne solely by the purchaser. Maruson reserves the right to negotiate the cost of repairs. If Maruson determines, in its sole discretion, that it is impractical to ship the damaged equipment to Maruson Technology, Maruson may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Maruson Technology reserves the right to be subrogated under any existing insurance policies the claimant may have.

All above warranties are null and void if: the Maruson Surge Protector in use during the occurrence is not provided to Maruson Technology for inspection
upon Maruson’s request at the sole expense of the purchaser, Maruson Technology determines that the Maruson Surge Protector has been improperly installed, altered in any way or tampered with, Maruson Technology determines that the damage did not result from the occurrence or that no occurrence in fact took place, the repair or replacement of the damaged equipment is covered under a manufacturer’s warranty, or Maruson Technology determines that the connected equipment was not used under normal operating conditions or in accordance with any labels or instructions. All Maruson Surge Protectors must be plugged directly into the power source and must not be “daisy-chained” together in serial fashion with other power strips, UPS, other surge
protectors or extension cords. A three-to two-prong adapter may not be used. Any such installation voids the warranty. The Maruson Technology Connected
Equipment Warranty only protects against damage to properly connected equipment where Maruson Technology has determined, in its sole discretion,
that the damage resulted from an occurrence, and does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism,
theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags),
non-authorized program, or system equipment modification or alteration. If you are using an AC surge protector only that does not have phone, network,
or coaxial protection, the warranty is null and void if a power disturbance damages your equipment through the phone, network, or coaxial lines.
You are only covered if the disturbance entered through the AC lines. *Please note: This product is not for use with aquariums and all other
water-related products. Use only indoors and in dry locations.

This warranty contains the sole warranty of Maruson Technology, there are no other warranties, expressed or, except as required by law, implied,
including the implied warranty or condition of quality, merchantability or fitness for a particular purpose, and such implied warranties, if any, are
limited in duration to the term of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may
not apply to you.

In no event shall Maruson Technology be liable for incidental, special, direct, indirect, and consequential or multiple damages such as, but not limited to, lost
business or profits arising out of the sale or use of any Maruson Surge Protector, even if advised of the possibility of such damages. This warranty gives
you specific legal rights and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of
incidental or consequential damage, so the above limitations may not apply to you.
This warranty is valid only for the original purchaser of the product. All damage claims against the product must be made within 15 days from the date of
the occurrence and must be accompanied by a receipt for the damaged equipment or the warranty is void.
Warranty is valid in USA, and Canada.

To file a claim against the Maruson Technology Connected Equipment Warranty, you must take the following steps: Contact Maruson online at www.marusonsua.com and fill out our RMA form or write to us at
1. Maruson Technology Corp., 18557 East Gale Ave., City of Industry, CA. 91748 Attn: Technical Support, or call (626) 912-8388, Extension 5, within 15 days of the occurrence. Be prepared to provide the following information:
a. The model number of the Marson Surge Protector.
b. The equipment that was connected to the Surge Protector at the time of the occurrence.
c. The equipment that was damaged during the occurrence and the extent of the damage.
d. The date of the occurrence.
e. Where you purchased the Surge Protector.
f. When you purchased the Surge Protector.
g. Copy of original receipt.
h. Your Maruson Customer Service Representative will then instruct you on how to forward your equipment, receipt, Maruson Surge Protector in use
during the “occurrence” and how to proceed with your claim.

Please conveniently register your Maruson surge protector on-line on our website www.marusonusa.com.


Back
Application
Home Entertainment Home Office Data Center Telecom Networkinbg Services Commercial Security Surveillence Medical
Home Entertainment
Home Office
Data Center
Telecom
Networkinbg Services
Commercial
Security Surveillence
Medical